1. Introduction and Identity of Data Controller

Welcome to Power Pause to Perform ("we," "our," or "us"). We are committed to protecting your privacy and personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

Data Controller:
Power Pause to Perform
Founder: Carolin Dahlman
Email: hello@powerpausetoperform.com
Website: www.powerpausetoperform.com

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

• Name and email address (for account registration and newsletter)
• Payment information (processed securely through Stripe for web checkout, and Apple App Store or Google Play via RevenueCat for mobile subscriptions — we do not store full card details)
• Subscription details and plan preferences
• Communication records, including emails and support inquiries
• Profile information you choose to add

2.2 Information Collected Automatically

When you use our service, we automatically collect:

• Videos watched, viewing progress, and completion status
• Favorites, playlists, and interaction data
• Device type, operating system, and browser type
• IP address and approximate location (country/region)
• Usage statistics, session duration, and navigation patterns
• Push notification subscription data (if you opt in)

2.3 Information from Third Parties

We may receive information from third-party services such as Stripe, Apple App Store, Google Play, and RevenueCat regarding the status of transactions and subscription management.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Sweden, we process your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the subscription service you have purchased.
• Legitimate interests: Improving our services, fraud prevention, and security.
• Consent: Sending marketing emails and push notifications (you may withdraw consent at any time).
• Legal obligation: Compliance with applicable laws, including tax and accounting requirements.

4. How We Use Your Information

We use your information to:

• Create and manage your account
• Process and manage subscriptions and payments
• Deliver our wellness video content and features
• Send transactional emails (receipts, account changes, subscription notices)
• Send newsletters and promotional communications (with your consent)
• Send push notifications about new content and wellness tips (with your consent)
• Track user progress, streaks, and achievements
• Improve and personalize the service
• Respond to support inquiries
• Monitor for fraud, abuse, and security threats
• Comply with legal obligations

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Stripe: For web payment processing. Stripe handles payment card data and is PCI-DSS compliant. See Stripe's privacy policy at stripe.com/privacy.
• Apple, Google, and RevenueCat: For mobile in-app purchase processing, subscription status, trial eligibility, renewals, cancellations, and purchase restoration.
• Email service providers: To send transactional and marketing emails on our behalf.
• Push notification services: To deliver browser and mobile push notifications you have opted into.
• Analytics providers: Aggregate, anonymised data may be shared with analytics tools to improve our service.
• Legal requirements: When required by applicable law, court order, or governmental authority.
• Protection of rights: To enforce our Terms of Service or protect the rights, property, or safety of Power Pause, our users, or others.
• Business transfers: In connection with a merger, acquisition, or sale of all or part of our business. You will be notified in advance.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law:

• Account data: Retained for the duration of your account and for up to 3 years after account deletion, for legal and accounting purposes.
• Payment records: Retained for 7 years as required by Swedish and EU tax law.
• Usage/activity data: Retained for up to 2 years from last activity.
• Marketing preferences and email consent: Retained until you unsubscribe or withdraw consent.
• Push notification subscriptions: Retained until you revoke permission or unsubscribe.

When data is no longer required, it is securely deleted or anonymised.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our service:

• Essential cookies: Required for authentication and core functionality. Cannot be disabled.
• Analytics cookies: Help us understand how users interact with our service (e.g., usage patterns, popular content).
• Preference cookies: Remember your settings and personalisation choices.

You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of the service.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure, access-controlled databases
• Payment data handled by PCI-DSS compliant Stripe for web checkout and by Apple/Google billing systems for mobile subscriptions
• Regular security assessments

Despite our efforts, no method of transmission over the internet is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): Request deletion of your personal data, subject to legal retention obligations.
• Right to restriction: Request that we limit how we process your data in certain circumstances.
• Right to data portability: Receive your data in a structured, commonly used, machine-readable format.
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at: hello@powerpausetoperform.com

We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority (in Sweden: Integritetsskyddsmyndigheten – imy.se).

10. International Data Transfers

Our service is operated from Sweden and may process data using third-party service providers based in other countries, including the United States. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, partner sites). We are not responsible for the privacy practices or content of these external sites and encourage you to review their respective privacy policies.

12. Push Notifications

If you opt in to push notifications, we may send you wellness reminders and content updates. You can revoke this permission at any time via your device or browser settings, or by contacting us.

13. Children's Privacy

Our services are intended for users who are 16 years of age or older. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16 without appropriate consent, we will delete it promptly. If you believe a child has provided us with their information, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page, updating the "Last Updated" date, and where appropriate, sending you a notification by email. Your continued use of the service after changes become effective constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: hello@powerpausetoperform.com
Website: www.powerpausetoperform.com